Orion Hotels FAQ
Frequently Asked Questions
Orion Hotel & Resorts
Orion Hotels & Resorts currently has 6 Properties. The Venue Country Hotel & Spa, in Hartbeespoort, Noth West | Safari Hotel & Convention Centre, in Rustenburg North West | Ditholo Game Lodge, in Bela-Bela, Limpopo | Coach House Hotel & Spa, in Tzaneen, Limpopo | Magoebaskloof Hotel in Tzaneen, Limpopo | Mont Aux Sources Drakensberg Resort in Northern Draskensberg, KZN
Check-in time is at 14:00 and check-out time is at 11:00. Early check-in or late check-out may be available upon request and subject to availability.
Yes, we provide parking.
Complimentary Wi-Fi is available throughout the hotel for guests.
We do not allow pets due to live animals roaming our properties except
Exception, Service animals (.i.e Guide dogs). Our Mont Aux Sources Drakensberg Resort is pet friendly however terms and conditions apply. Read more on the property's website https://montauxsources.co.za/
Rooms are equipped with a television, mini-fridge (upon request) Additional amenities may be available upon request.
Yes, all Hotels are equipped with a swimming pool
Yes, we do accommodate room service at selected hotels and rooms. Please review hotel amenities.
You can cancel or modify your direct reservation by contacting our reservations department directly. Bookings via other platforms can be modified on that platform. Please refer to the cancellation policy for details.
Our staff can provide recommendations and assistance with local attractions, dining options, and activities.
You can reach us at reservations@orionhotels.co.za via email or +2760 139 6895 via phone. Our head office is available 8:00-19:00 Monday to Friday. Should you need the hotel directly, please find the hotels contact details on their designated page.
Yes, we offer group bookings and event space. Please contact us for inquiries and reservations.
Orion Hotels & Resorts offers several family-friendly destinations across South Africa, including Mont Aux Sources Drakensberg Resort in the Northern Drakensberg, Ditholo Game Lodge near Bela-Bela, The Venue Country Hotel & Spa near Hartbeespoort, Safari Hotel & Convention Centre in Rustenburg, Magoebaskloof Hotel in Limpopo, and Coach House Hotel & Spa in Agatha, Tzaneen. Families can enjoy spacious accommodation, outdoor settings, swimming pools, dining options, and nearby attractions depending on the property selected.
Orion Hotels & Resorts offers conference and event facilities at selected properties across South Africa, including Safari Hotel & Convention Centre in Rustenburg, The Venue Country Hotel & Spa near Hartbeespoort, Coach House Hotel & Spa in Tzaneen, Ditholo Game Lodge near Bela-Bela, Mont Aux Sources Drakensberg Resort in the Northern Drakensberg, and Magoebaskloof Hotel in Limpopo. These venues are suitable for meetings, training sessions, corporate retreats, conferences, workshops, team-building events, and private functions
The Venue Country Hotel & Spa is located near Hartbeespoort along the scenic R512 route and is within easy reach of Johannesburg, Pretoria and Lanseria International Airport. Safari Hotel & Convention Centre in Rustenburg is also accessible from Gauteng and is suitable for leisure stays, conferences and events. These properties are popular options for weekend getaways, business travel, family breaks and corporate functions close to Gauteng.
Guests looking for a nature escape can visit Mont Aux Sources Drakensberg Resort for mountain views and Drakensberg scenery, Magoebaskloof Hotel for forest and valley views in Limpopo, Ditholo Game Lodge for a Waterberg bushveld experience near Bela-Bela, Coach House Hotel & Spa for a peaceful Agatha setting near Tzaneen, and The Venue Country Hotel & Spa for a countryside escape near Hartbeespoort
Selected Orion Hotels & Resorts offer spa and wellness experiences, including Coach House Hotel & Spa in Agatha, Tzaneen, The Venue Country Hotel & Spa near Hartbeespoort, and selected wellness experiences at other properties depending on availability. Guests are encouraged to contact the hotel directly or central reservations to confirm current spa services, packages and treatment availability.
Yes, guests can book directly through the Orion Hotels & Resorts website or by contacting central reservations. Direct bookings allow guests to enquire about current offers, seasonal packages, room availability, conference packages, special events and property-specific information.
Yes, Orion Hotels & Resorts offers seasonal deals, special packages and limited-time promotions throughout the year. These may include leisure stay offers, winter packages, spa packages, conference packages, holiday specials and event promotions. Guests can visit the Offers & Packages page or contact reservations to find the latest available deals
Orion Hotels & Resorts offers venues suitable for weddings, birthdays, anniversaries, family celebrations, corporate functions and private events. Properties such as The Venue Country Hotel & Spa, Safari Hotel & Convention Centre, Mont Aux Sources Drakensberg Resort, Coach House Hotel & Spa, Magoebaskloof Hotel and Ditholo Game Lodge each offer unique settings for different styles of events, from countryside celebrations to mountain, bushveld and conference-style venues
Choose your Orion Hotels & Resorts property based on the type of stay you are planning. For conferences and events, Safari Hotel & Convention Centre, The Venue Country Hotel & Spa and Coach House Hotel & Spa are strong options. For mountain views and nature, consider Mont Aux Sources Drakensberg Resort or Magoebaskloof Hotel. For a bushveld escape near Bela-Bela, choose Ditholo Game Lodge. For a peaceful country getaway near Hartbeespoort, choose The Venue Country Hotel & Spa. For spa, heritage and relaxation near Tzaneen, choose Coach House Hotel & Spa