Hotel Policies

Terms and Conditions

Policies: 50% pre-payment will be required upon the booking date to confirm the reservation. Failure to charge your credit card, will result in your booking being automatically cancelled and will result in a higher price charged upon check-in. Please ensure the same credit used to make this booking is produced upon check-in. The 50% reservation amount is not refunded for cancellations within 7 days of arrival.

Please note any refund will only be done on the same credit card used to book the reservation. All extras must be settled prior to departure. Ensure that you have your South African Identity Document or Passport when checking in. I have read and accepted the terms of the privacy policy attached to this reservation. For more details please visit – www.orionhotels.co.za/privacy-policy

Child Policy

A maximum of 2 children under the age of 12 sharing with 2 parents are accommodated free of charge but pay for meals.